If you think you entered the correct username and password and the notice still appeared, check the following:

• Make sure that you were typing in the correct language (Hebrew/English)
• Check that the Caps Lock key is not in use.
• Remember that passwords and usernames are Case Sensitive, so if you used capital letters in your original password and username you must use them when you log in.(Adi ≠ adi).
• If you forgot your password and you are an individual user , go to the "Forgot your password?" page and the password will be sent to the e-mail address you gave to us when you subscribed to Galim.
• If you are students please ask the teacher or principal for the password.

• If you forgot your password and you are an individual user then go to the "Forgot your password?" page and the password will be sent to the e-mail address you gave to us when you subscribed to Galim.
• If you are students please ask the teacher or principal for the password.

The Galim site uses many different technologies. You need to check that all these programs can be used on your computer so that you can access all parts of the site.
Click here for a compatibility check of your computer.

For all other problems you can contact the Galim support team by e-mail: support@galim.org.il or you can call the Galim hotline at +972-2-6586842 (8:00 am - 05:00 pm Israel Local Time).